Jining Suson Environmental Sci-Tech Co., Ltd.

Staff Members

years experience

events & challenges

Registered Capital

In the long river of time, Suson is like a brilliant pearl, constantly shining with the light of wisdom and innovation, gradually growing from a small seed into a towering tree. More than ten years ago, Suson, filled with dreams and passion, emerged in the industry. At the beginning of its establishment, the company was small in scale and had limited resources. However, with a firm belief and vision for the future, we took a solid first step. At that time, there were only a few basic production equipment in the company's production workshop, such as simple milling machines, drilling machines, and lathes. Although the number of equipment was scarce and their functions were relatively single, our technical team, with exquisite skills and unremitting efforts, carefully crafted every product to provide customers with high-quality processing services. At this stage, the company focused on improving product quality and technological level, constantly accumulating experience and reputation. With the continuous growth of market demand and the gradual expansion of the company's business, we ushered in the golden period of development. The company increased its investment in production equipment and successively introduced advanced milling machines, drilling machines, lathes, and machining centers and other equipment. The addition of these new equipment not only greatly improved the production efficiency but also further enhanced the accuracy and quality of the products. At the same time, the company actively absorbed outstanding talents in the industry and formed a high-quality and professional technical R & D and production management team. They constantly explored new processes and technologies, injecting a continuous stream of impetus into the company's product innovation and quality improvement. In the past more than ten years, Suson has always adhered to the business philosophy of "Quality First, Customer Supreme", constantly optimizing the production process and improving the management level. Our products are widely used in fields such as paper-making machinery processing and machinery processing, and are deeply trusted and praised by customers. Nowadays, the company has advanced production equipment and a large talent team, the production scale is constantly expanding, and the market share is increasing year by year, making it a leading enterprise in the industry. Looking back on the past, we are filled with countless emotions; looking forward to the future, we are full of confidence. In the new journey, Suson will continue to uphold the development concept of innovation, excellence, and win-win, constantly forge ahead, provide customers with more high-quality products and services, and make greater contributions to promoting the development of the industry!

1. Pre-sale service
Demand consultation
The professional customer service team is always ready to answer your questions, understand your needs and expectations, and provide you with personalized solutions.
Whether it is product features, application scenarios, or technical parameters and other questions, we can give detailed and accurate answers.
Scheme customization
According to your needs and project characteristics, our technical experts will provide you with a customized solution.
Including product selection, configuration optimization, system integration, etc., to ensure that the solution fully fits your business needs and budget.
Sample delivery
If you need to actually evaluate and test the product, we can provide free samples so that you can experience the performance and quality of the product.
Site inspection
For large projects or customers with special needs, we can arrange technicians to carry out field visits to your site to deeply understand your working environment and application conditions, and provide a more accurate basis for the program design.
2. In-sale service
Order tracking
From the beginning of your order, we will provide you with full order tracking service, so that you can keep abreast of the order processing progress and expected delivery time.
Communicate with you in a timely manner any changes and adjustments during the order execution process to ensure that your needs are responded to in a timely manner.
Production transparency
According to your requirements, we can provide you with key node reports and photos, videos and other materials in the production process, so that you know the production process of the product.
Delivery guarantee
Production and delivery in strict accordance with the delivery date agreed in the contract, to ensure that the product is delivered on time and in good condition to your designated place.
In case of force majeure and other special circumstances, we will communicate and coordinate with you in advance to develop emergency solutions.
3. After-sales service
After the delivery of the product, we provide you with a certain period of free warranty service. During the warranty period, for product quality problems, we will provide free repair and replacement parts services.
Set up a 24-hour technical support hotline, at any time for you to answer technical problems encountered in the use of products.
For complex problems, we will arrange technical experts for remote diagnosis or on-site resolution to ensure that your production is not affected.
4. Customer feedback and satisfaction survey
Visit customers regularly to understand your satisfaction and comments on products and services.
We value your feedback very much and will use it as a basis to continuously improve and optimize our products and services to provide you with a better experience.